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Thank you for shopping with Lamona Beauté. We’re committed to delivering your products quickly, safely, and efficiently. Please read our shipping policy below for important details on delivery options, timelines, and charges.

1. Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and public holidays) after receiving your order confirmation email.
You will receive a notification once your order has been shipped.

Orders placed during promotions or holidays may experience slight delays due to higher volumes.

2. Shipping Locations

We currently ship across India.
For international shipping requests, please contact us at support@lamonabeaute.com before placing your order.

3. Delivery Time & Charges

Standard Shipping (India):

  • Delivery Time: 3–7 business days
  • Charges: Calculated at checkout (free shipping may apply on minimum order value)

Express Shipping (If Available):

  • Delivery Time: 1–3 business days
  • Charges: Additional fees apply and are displayed at checkout

Please note: Delivery times may vary based on your location, courier delays, or regional restrictions.

4. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this to track your delivery status on the courier’s website.

If you do not receive your tracking info within 48 hours of dispatch, please contact us at support@lamonabeaute.com.

5. Incorrect Shipping Information

Please ensure your delivery address and contact details are accurate at checkout.
We are not responsible for packages lost or delayed due to incorrect or incomplete address information provided by the customer.

If your order is returned to us due to incorrect address, additional shipping fees may apply for re-delivery.

6. Lost, Damaged, or Delayed Orders

While we do our best to ensure smooth delivery, we are not responsible for delays caused by third-party shipping providers.

If your package is lost or arrives damaged, please email us at support@lamonabeaute.com with your order number and a photo (if applicable) within 48 hours of delivery.

7. Order Cancellations & Changes

Once an order is placed, it is processed quickly. If you wish to cancel or change your order, please reach out immediately after placing it. We cannot guarantee modifications once the order is confirmed.

8. Questions?

For any shipping-related questions or special requests, feel free to contact our support team:
📩 support@lamonabeaute.com